Shipping Information

We ship products from our suppliers in China to customers in Australia and the United States. This shipping information is a guide only.

🇦🇺 Sydney → Melbourne

Processing time: 1–3 business days
Estimated shipping time: 2–5 business days
Shipping method: Standard domestic shipping
Delivery times may vary depending on the carrier, destination, weekends, public holidays, and other circumstances outside our control.
Customers are responsible for providing a complete and accurate delivery address.

🇦🇺 China → Australia

Processing time: 1–3 business days
Estimated shipping time: 7–15 business days
Shipping method: Standard international shipping
Delivery times may vary depending on the destination, customs clearance, carrier delays, and other circumstances outside our control.
Customers are responsible for providing a complete and accurate delivery address.

🇺🇸 China → United States

Processing time: 1–3 business days
Estimated shipping time: 7–15 business days
Shipping method: Standard international shipping
Delivery times may vary depending on the destination, customs clearance, carrier delays, and other circumstances outside our control.
Customers are responsible for providing a complete and accurate delivery address.

🇸🇬 China → Singapore

Processing time: 1–3 business days
Estimated shipping time: 5–12 business days
Shipping method: Standard international shipping
Delivery times may vary depending on the destination, customs clearance, carrier delays, and other circumstances outside our control.
Customers are responsible for providing a complete and accurate delivery address.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or other import charges depending on the destination country and applicable regulations.

Any customs duties, import taxes, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Tracking

Once your order has been shipped, you will receive tracking information when available. Tracking updates may take several days to appear after the shipment has been dispatched.

Delivery Delays

International shipments can occasionally experience delays due to customs processing, weather, public holidays, carrier disruptions, or other circumstances beyond our control.

If your order has not arrived within the expected delivery timeframe, please contact us with your order number so we can assist you.

We ship to the following locations: